Thu, 29 Oct 2020

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This shadow pandemic had shown that women and children had little to no spaces where they could feel or be safe.


In addition, social media was awash with daily tales of incidents of violence against women while using an e-hailing service. This prompted several requests for women drivers.

News24 sent a similar enquiry to Bolt, which said it had noted various reports by women on social media about instances where they felt unsafe while using e-hailing services. Bolt condemned any incidents of violence that they had suffered.

"Bolt strongly condemns gender-based violence, unwavering in our belief that every person has the right to move around without risk of harm, intimidation or coercion, or fear of death or injury," Bolt said on Wednesday.

The e-hailing service did not provide an answer as to whether the option for a woman passenger/woman driver would be available - it did, however, highlight its safety tips.

Wait for your ride in a safe location, until the app alerts you that the driver has arrived. Avoid dark areas, and don't wait unaccompanied. Be sure that the vehicle that arrives to collect matches the details of the ride that the app has shared with you. Ask the driver to give you his name and ask him who he is looking for - it should be you. Also check that the car make and model matches what's in the app, along with its registration.Ensure that the driver's picture matches the individual who is driving the vehicle.Activate Bolt's "Share My ETA" function in the bottom of the app, right under the driver's profile, to share your trip details with trusted friends or family.

Bolt further stated that it believed everyone in South Africa had the right to travel safely and to earn a living.

"We continue to look for ways to make e-hailing safer for everybody, in consultation with the SAPS, the Department of Transport and other stakeholders," the e-hailing service concluded.

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